Refund Policy

At GentlemansGear.pk, every purchase is final and fulfilled with full transparency — so you always know exactly where you stand.

No Cash Refunds

• We do not offer cash or payment refunds under any circumstances
• All sales are considered final once the order has been placed and dispatched

Replacement Over Refund

• We offer free replacements for items delivered with a manufacturing defect
• Proof of defect (video) must be submitted within 48 hours of delivery
• Approved replacements will be dispatched and the faulty item collected at the time of delivery

Order Cancellations

• Cancellations are only accepted before the order has been dispatched
• Once your order is out for delivery, it cannot be cancelled or reversed

Return Conditions

• We do not accept returns on used, worn, or post-delivery damaged items
• The product must be in its original, unaltered condition to qualify for a replacement

Contact & Claims

• Reach out within 48 hours of delivery via WhatsApp at 03182047099 or Instagram @gentlemansgear.pk
• Claims raised after 48 hours will not be entertained
• For further assistance, visit us at GentlemansGear.pk